|
| |
| |
| Q |
I lost / did
not receive my TSG Web Course Registration and Login
Instructions. |
| A
|
Contact the Risk Manager at your facility; he/she will be able to re-send the information to you. |
|
| |
| Q |
Why do I need
to register? |
| A
|
The registration
process accomplishes several things.
- Validates that you are a member of the system.
- Directs you to the proper courses you have
been enrolled in.
- Allows you to select your own User Name and
Password, making it easier for you to remember
them.
|
|
| |
| Q |
Do I have to
register every time I want to login? |
| A
|
No, once you have registered for your course(s), all you need to do is click on ‘Course Login’ and enter your User Name and Password. |
|
| |
| Q |
How do I register?
|
| A
|
- Click on the "Course Registration"
hyperlink, located on the side menu.
- Look at your "HCI / TSG Web Course Registration
and Login Instructions".
- Find the "User Registration Information
and Login Instructions" section.
- Enter your First Name exactly as it is written
on the instructions.
- Enter your Last Name exactly as it is written
on the instructions.
- Enter your ID-Code exactly as it is written
on the instructions.
- Click the "Login" button.
- The registration page will appear.
- Create a User Name - Letters and numbers only,
minimum of 6 characters.
- Create a password - Letters and numbers only,
minimum 6 characters.
- Re-type your password for verification purposes.
- Enter your E-mail Address (If you have one).
- Select your password hint questions, and enter the answers.
- The next few lines are optional.
- Click on the Register button. The 'You have
Successfully Completed the Registration' page
will appear. Click the 'To Login, Click here'
hyperlink.
- Next, the Login Page appears.
- Enter the User Name you just created.
- Enter the Password you just created.
- Click the Login button.
- You will now be on the overview section of your personal home pages.
- To learn more about your new personal home pages click on the ‘Help’ tab.
- To begin taking your courses click on the ‘My Curriculum - Begin Taking Courses’ tab.
|
|
| |
| Q |
Do I need to
remember my ID-Code? |
| A
|
No, once you have successfully registered, you will not need to remember your ID-Code. The only thing you need to remember is your User Name and Password. |
|
| |
| Q |
What is a User
Name? |
| A
|
A User Name is a
combination of numbers and / or characters, minimum
of 6 characters in length.
Example: jsmith
OR mfox123 OR bigbird.
Do not include spaces or special any special characters.
|
|
|
| Q |
Are there any
requirements for my Password? |
| A
|
Like the User Name, the Password must be at least 6 characters long and contain only numbers and letters. No special characters. The passwords are not case sensitive. It is a good idea to pick something that is not easily guessed by someone else. |
|
| |
| Q |
How do I login?
|
| A
|
- From the side menu, Click on 'Course Login'
- Enter your User name and Password.
- You will now be on the overview section of your personal home pages.
- To begin taking your courses click on the ‘My Curriculum - Begin Taking Courses’ tab.
|
|
|
| Q |
What if I forget
my User Name or Password? |
| A
|
- Click ‘Course Login'.
- Click on the ‘Forgot Password’ hyperlink.
- Select either ‘Answer your password hint question’ or ‘Send Instructions by e-mail’.
- Click ‘Continue’.
- Follow the instructions to obtain your login information.
|
|
| |
| Q |
Can I Log Out
from a course and return later to continue? |
| A
|
You are allowed to log out of all courses at any point in the course. When you log back in you can continue where you last left off. |
|
|
| Q |
How do I log
back in once I have exited the course? |
| A
|
- Type http://www.webhci.com/ into the address
bar on your browser.
- The HCI Web Site will appear. On the side
menu, you will notice a hyperlink labeled 'Emergency Services Education / Sullivan Group'. Click on
it.
- The HCI Acknowledgment page appears. You must
click 'Accept', to continue.
- From the side menu, Click on 'Course Login'
- Enter your User name and Password.
|
|
| |
| Q |
When I log back
in to a course I have started and revisit a lesson
I already completed, the questions no longer appear.
|
| A
|
Once a question
has been answered it is no longer available for
review. |
|
|
| Q |
When I am browsing
the course pages, text and pictures seem to be misaligned.
|
| A
|
Our Courses were designed to be viewed using Microsoft Internet Explorer 6.0 or greater and run in a resolution of 800 x 600. View in another browser or at a different resolution may cause some misalignment. |
|
| |
| |
